Employee Net Promoter Score — employee advocacy for the company.
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Many managers track eNPS 1Employee Net Promoter Score — employee advocacy for the company. and run similar manager-focused pulse surveys. For this post, let’s call the latter mNPS 2Loyalty to management..
But what if you applied the same approach to your personal life, your friendships, or anything else? Meet wNPS 3Whatever — loyalty to whatever you like..
Try asking your partner or your friends regularly:
On a scale of 0 to 10, how satisfied are you with our relationship, and how likely would you be to recommend me as a partner or friend?
If your rating starts to fall, it’s time to improve your “loyalty program.”